Being a hosting customer can be a hard thing - you frequently need to cope with network downtimes and an inferior and slow customer care service. To top it all off, you have to log at least in 2 graphical user interfaces to manage your domains, billing transactions and your site itself. When we established achemahost.com, we attempted to alter all that.
A Revolutionary Web Hosting Approach
The web hosting Control Panel is the part of the web hosting platform that the clients actually see. And 90% of the hosting providers out there use one and the very same Control Panel - cPanel. We, however, consider cPanel to be time-worn and hard to work with - it simply hinders our work. This is why we made the decision to use a different Control Panel - the Hepsia web hosting Control Panel. It's new, has a modern look & feel and offers billing, domain and web site management options, so you can manage all facets of your online presence from one location. On top of that, it has a drag 'n' drop File Manager, so you won't have to resort to 3rd-party FTP software. Our tests have confirmed that the Hepsia Control Panel works three times as fast as other Control Panels! We have also created a Control Panel demo - you can see for yourself how Hepsia functions.
A Reliable Web Hosting Service
Your web site needs to be available online. That is why we lean on fast hosting servers powered by the winning mixture of Linux and Apache. We are also partnering with 4 excellent datacenters where you can host your sites. This allows us to offer a ninety-nine point nine percent network uptime guarantee.
A User-Centric Approach
Last, but surely not least - we are there for you! We have Live Chat operators who are there to respond to all your pre-sale queries and to help you correct small technical issues. We have an excellent-quality round-the-clock customer support service. We offer a 1-hour trouble ticket response time guarantee, but in the majority of cases our client care team reps respond to trouble tickets within 20 mins!